Step 1
Consultation and Requirements
Our process begins with a detailed consultation to understand the client’s specific text labeling needs. We discuss the project’s scope, objectives, and the types of labels required (e.g., sentiment analysis, named entity recognition, text classification). We ensure all project requirements are clear, including labeling guidelines, data security measures, and any specific formatting requests. This initial phase is critical for aligning expectations and ensuring the project aligns with the client's machine learning goals.
Step 2
Team and Roles Planning
After gathering the project requirements, we assemble a dedicated team. This includes project managers, skilled annotators, and quality assurance specialists. Each team member is assigned specific roles based on their expertise, such as performing annotations, reviewing the work for quality, and overseeing project timelines. The project manager acts as the point of contact for the client, ensuring that communication is clear and efficient throughout the project lifecycle.
Step 3
Tasks and Tools Planning
In this stage, we define the annotation tasks and create a detailed workflow. We clarify the types of labels and any hierarchical or multi-label classification needs. We also determine the number of annotators required and whether any automation tools will be used to accelerate the process. The workflows are designed to ensure efficiency, consistency, and scalability for the entire project.
Step 4
Software Selection
Based on the project’s needs, we select the most appropriate software for text labeling. This could include platforms like Labelbox, Prodigy, or Doccano, which support NLP tasks such as entity recognition, text classification, and sentiment analysis. The software chosen is tailored to the specific labeling tasks, ensuring compatibility with the client's machine learning pipelines. We also ensure that the platform supports collaboration, version control, and quality checks.
Step 5
Project Stages and Timelines
A clear project timeline is established, broken into stages such as initial setup, sample annotations, full-scale annotation, quality checks, and final review. Milestones are set to monitor progress, and regular check-ins with the client are scheduled to provide updates. This transparent approach ensures that deadlines are met, and the client is informed of any potential adjustments to timelines.
Step 6
Annotation Tasks Execution
With the team, tools, and timeline in place, we begin the text labeling process. Our trained annotators work according to the project’s specific guidelines, labeling entities, sentiments, or classifications as required. Depending on the project complexity, we may implement AI-assisted tools to automate certain parts of the process while ensuring manual oversight for accuracy. Our annotators adhere to consistency guidelines to ensure that labels are applied uniformly across the dataset.
Step 7
Quality and Validation Check
Quality is a priority throughout the annotation process. We employ multiple quality control measures, including peer reviews, automated checks, and validation processes to ensure the labeled data is accurate and meets the project’s specifications. Discrepancies are flagged and corrected, and inter-annotator agreement is monitored to maintain labeling consistency across the team.
Step 8
Data Preparation and Formatting
After the annotations are validated, we prepare the data for the client’s use. This involves formatting the labeled text data into the required structure, such as JSON, CSV, or XML, ensuring compatibility with machine learning models or other downstream applications. The data is organized and formatted according to the client’s specifications for easy integration.
Step 9
Prepare Results for ML Tasks
Once the labeling is complete and the data is formatted, we prepare the dataset for machine learning tasks. This includes organizing the labeled data, validating that it meets the training requirements, and ensuring compatibility with the client’s ML frameworks. Any additional pre-processing, such as tokenization or normalization, can also be applied at this stage to optimize the data for training purposes.
Step 10
Transfer Results to Customer
After the data is finalized, we securely transfer it to the client using their preferred method, such as cloud storage, encrypted file transfer, or direct system integration. We ensure that the handoff process is seamless, and the data is structured for immediate use in their machine learning projects. We provide any necessary documentation to support the implementation of the labeled data.
Step 11
Customer Feedback
After delivery, we actively seek customer feedback to ensure the project meets their expectations. If adjustments or refinements are required, we make revisions accordingly. We believe in fostering long-term relationships with our clients, using their feedback to continuously improve our processes for future projects. Post-delivery support is provided to ensure the client is fully satisfied with the results.